If you've received a Chest recently and want to know more about them, we have some answers for you:
Any time you play real money Poker games on PokerStars, you earn reward points that are added to a progress bar. Once your progress bar is complete, you'll receive a Chest of great value.
There are six different Chest levels. Their rank, from low to high, goes like this:
The higher your Chest level, the more valuable the rewards. You'll get a new progress bar every time you unlock a Chest.
You can move up or down the levels depending on the number of Chests you earn during a rolling 28-day period. As you move up, the points required to complete the progress bar will grow, but so will the rewards!
Learn more on our PokerStars Rewards web page, where you'll also find a complete breakdown of Chest values.
Go to 'My Rewards' in the PokerStars lobby (or within the lobby's Promotions & Rewards hub, where available) and select 'Chests'. From there, pick the Chest you want to open, once it's possible:
You can open a Chest before, during, or after your session. You have 30 calendar days to do so. Once they expire, Chests hold no value.
To track your current Chest status, look up your records under 'PokerStars Rewards', either within 'My Rewards' or under the hub.
Again, go to the 'Chests' section of the 'My Rewards' tab to check on any details.
You can find the expiration date displayed underneath each Chest.
As mentioned above, you have 30 calendar days to open any unlocked Rewards Chest and claim your prize.
IMPORTANT! There are also Chests awarded outside our loyalty program, and their expiration may vary.
Open all your Chests on time, and don't forget about them. Once expired, they're gone and can't be reinstated.